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Mirror Surface Gold Choker Name Necklace – Jessica Design

Rings will be shipped to your address within a day or two. Customized products will need about 7-10 days before they are shipped
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Product Details
Item Specifics
Shipping & Payment
Why Choose Our Store
Product Details


Attention

*Please leave the name in the comment box or email; support@janetsjewellery.com.

*The chain length is adjustable length, we have a 5cm extension chain to adapt to different sizes

*Material is Stainless Steel, 18K gold/silver/rose gold plated.

* Since our necklace is handmade art decoration, we need a processing time of about 7-10 days, Please more patient with your orders.

*If you have any questions, please contact us via email: support@janetsjewellery.com, thank you so much~

* Please leave a message for your names so that we can make this design for you.

 

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Item Specifics
Name:
 Pendant necklace,letter necklace,name necklace,gold necklace
Feature:
 Link chain,initial necklace
Occasion:
 Anniversary, engagement, gift, party, wedding, birthday,school
Gender:
 Women/female/girls/children/kids
Type:
 Pendant necklace ,kettingen voor vrouwen,suspension,necklaces
Shape\pattern:
 Letter
Style:
 Trendy
Model Number:
 C00057
Chain Type:
 Link Chain
Item Type:
 Customized Necklaces
Occasion:
 Anniversary
Pendant Size:
 As your name show
Fine or Fashion:
 Fashion
Material:
 Metal
Necklace Type:
 Chains Necklaces
Gender:
 Women
Customized Type:
 Letter
Store Name:
 Janets Jewellery Store
Metals Type:
 STAINLESS STEEL
Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services. Our store is located in Kampala, Uganda and served over 5000 customers in the East Africa region. We have also served over 1000 customers worldwide. There is nothing that means more to us than bringing our customers great value and service when it comes to Jewelry. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

For customers outside Uganda, we will send your packages from our warehouse in Hong Kong directly to you through FeDex or DHL. Customers in Uganda can come directly to our store and pick up your product if we have it in stock

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. Also note, for customized products, shipping will take a little bit longer because the designing and crafting needs to meet international standards and your cherished design. These are our estimates:
Location *Estimated Shipping Time
United States 3-10 Business days
Canada, Europe 3-10 Business days
Australia, New Zealand 3-10 Business days
Central & South America 3-10 Business days
Asia 3-15 Business days
Africa 1-10 Business days
*This doesn’t include our 1-3 day processing time for the rings and 7-10 days for customized products.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please send us an email at support@janetsjewellery.com and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Janet's Jewellery Store (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in ring. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorize you to do so.

Why Choose Our Store

A few reasons why buy from us:

SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection. We also give you one year warranty for most of our products

NEW ARRIVALS
Brand new products are available on a regular basis.

PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.

EASY TRACKING
Check your order status online. As easy as that!

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